Dav***ker

Artificial Intelligence (AI), Executive Leadership, IVR, Professional Services

Vice President of Sales, Marketing & Customer Success at Voxai Solutions

• Location: Dallas, TX
• Duration: 2021 to Present
• Description: Leading sales and marketing efforts for Voxai, a value-added reseller (VAR) and system integrator (SI) for Genesys in the contact center space. Tasked with driving net-new Genesys Cloud business, resulting in substantial growth. • Awarded "Genesys Growth Partner of the Year" in 2022 and 2023, achieving year-over-year license revenue growth of 500% (2022) and 600% (2023). • Ranked #3 in the U.S. for Genesys license sales in 2023 and #6 globally. • Elevated Voxai from a Bronze to Platinum Genesys Partner within 3 years. • 48% of sales in 2024 are net-new accounts, following 48% in 2022 and 37% in 2023. • Increased sales by 866% from 2022 to 2024. • Selected to join the First Genesys Partner Council in 2024 for top-performing partners.

Vice President- Financial Services at ENACOMM

• Location: Tulsa, Oklahoma, United States
• Duration: 2017 to 2021
• Description: Oversaw sales of artificial intelligence-driven banking solutions for the financial services industry, focusing on voice and chat interfaces through Amazon Alexa, Google Home, and mobile apps. • Led efforts to secure new logos, reseller partners, and core providers. • Secured contracts with numerous banks and credit unions for AI-based banking solutions. • Established partnerships with 8 new resellers, leveraging a combined sales force of over 1,000 reps. • Recognized as Employee of the Quarter in Q4 2017.

Director North America Channels at Unify

• Location: Irving, Texas, United States
• Duration: 2016 to 2017
• Description: Managed a team of 10 Channel Account Managers, driving significant partner and revenue growth. • Signed 100 new channel partners in 2016, resulting in $18M in sales—a year-over-year growth of 11%. • Achieved 187% of sales plan in Q1 2017, contributing to a 20% year-over-year growth.

Executive Vice President of Sales, North America at Computer Instruments, Inc.

• Location: Lenexa, Kansas, United States
• Duration: 2014 to 2016
• Description: Recruited to increase sales and brand awareness for a contact center software company. • Implemented pricing strategies that increased sales by 238% and revenue by 178% from 2013 to 2014. • Expanded offerings from on-premise solutions to cloud-based SaaS models.

Senior Vice President of Sales , North America at Servion Global Solutions

• Location: Princeton, New Jersey, United States
• Duration: 2010 to 2014
• Description: Turned around an underperforming sales team, driving significant growth for one of the largest contact center system integrators and application developers in the U.S. • Increased sales by 195% and revenues by 225% from 2010 to 2014. • Achieved or exceeded quarterly objectives in 9 out of 15 quarters. • Played a key role in securing a multi-million dollar partnership with Avaya Professional Services. • Received the Leadership Excellence Award in 2011—the only U.S. employee to win this honor.