Hi K***n, I came across your profile and was impressed by your leadership as a Senior Produktmanagerin at W***e, driving sustainable professional development programs from ideation through launch. I’m J***e, an HR Recruiter at StrategyBrain, and I’m partnering with G***s on a Senior Learning Product Manager role. Given your strong background in product lifecycle management for continuing education, I’d love to share more and see if this aligns with your next career step. Would you be open to a brief conversation?

Hi K***n, Great to hear you’re interested! Here’s a quick overview of the Senior Learning Product Manager role at G***s and how it ties to your background: Company & Team • G***s is a market-leading e-learning and professional development provider with 500+ colleagues across Europe and North America. We pride ourselves on learner-centric innovation, quality content and sustainable growth,very much aligned with your decade of experience in sustainable continuing-ed programs. Role Highlights 1. End-to-End Ownership: You’ll drive the entire product lifecycle for new and existing professional development offerings, from ideation and market research through launch and ongoing optimization. 2. Market & Competitive Insight: Lead customer needs assessments, competitor analyses and roadmap definition to ensure our programs stay ahead. 3. Cross-Functional Collaboration: Work closely with SMEs, instructional designers, marketing and sales to build engaging, scalable content. 4. Go-to-Market Leadership: Define launch plans, promotional campaigns and pricing strategies to hit enrollment and revenue targets. 5. Data-Driven Growth: Monitor KPIs, gather learner feedback and implement continuous improvements for high satisfaction and ROI. Why You’ll Love It • Strategic Impact: You’ll shape the direction of our flagship programs and influence senior leadership decisions. • Growth & Development: With a robust mentorship program, budget for external courses and clear promotion paths, you can expand into Head of Product or regional leadership roles. • Resources & Support: A dedicated analytics team, vetted external partners and a strong marketing engine to help you scale quickly. • Competitive Package: You’ll receive a market-competitive salary, annual bonus and stock-option plan, plus flexible remote work and generous L&D allowances. Next Steps I’d be happy to dive deeper in a brief chat this week. Would either of these times work for you? • Wednesday, 15:00,15:30 CET • Thursday, 10:00,10:30 CET If neither fits, feel free to propose a slot that suits you better. Also, let me know if there’s anything specific you’d like to cover in our call. Looking forward to speaking soon! Best regards, J***e HR Recruiter, StrategyBrain (partnering with G***s)

Hi K***n, Thanks for confirming Thursday 10:00,10:30 CET , I’ve sent a calendar invite. Product Team & Reporting You’ll join our global Learning Products organization, which brings together product managers, instructional designers, data analysts and marketing specialists across Europe and North America. In this role you’ll report directly to the Director of Product Management, who leads our professional development portfolio and sits on the senior leadership team. Main Challenges in the First Six Months • Portfolio Deep Dive: Rapidly get up to speed on existing programs,review key metrics, learner feedback and market positioning,to pinpoint quick-win improvements. • Roadmap Execution: Define and launch the next wave of professional development offerings, coordinating end-to-end with SMEs, design, marketing and sales to meet enrollment and revenue targets. • Process & Performance: Establish or refine data-driven processes for continuous optimization, ensuring scalable delivery, high learner satisfaction and strong ROI. I look forward to diving into these topics (and any others you’re curious about) on Thursday. Speak soon! Best regards, J***e HR Recruiter, StrategyBrain (partnering with G***s)

Hi K***n, Great questions,here’s a bit more color: 1. Key KPIs • Learner Satisfaction: Net Promoter Score (NPS), post-course CSAT surveys and qualitative feedback • Engagement & Completion: module completion rates, average time on course, drop-off points • Business Metrics: enrollment growth, revenue per learner, cost-to-revenue ratio, overall ROI • Quality & Impact: pre-/post-assessment score improvements and customer renewal rates 2. Analytics & Reporting Tools • LMS Analytics: built-in dashboards for tracking engagement and completion • BI Platforms: Tableau (primary), with additional reporting in Power BI • Web & Marketing Analytics: Google Analytics for funnel conversion and campaign performance • Support: you’ll partner closely with our dedicated analytics team to build custom dashboards and deep-dive reports 3. Autonomy on Roadmap Priorities From day one you’ll own the product roadmap for new and existing offerings. In the first six months you’ll: • Lead customer and market research to identify high-impact opportunities • Propose and defend priority initiatives to the Director of Product Management • Balance quick wins (e.g. feature tweaks, pricing tests) with longer-term launches • Operate with full decision-making authority on sequencing and scoping,collaborating cross-functionally, but ultimately steering the plan I hope this helps,looking forward to exploring more on Thursday at 10:00 CET! Best, J***e HR Recruiter, StrategyBrain (partnering with G***s)

Hi K***n, Great question. Today our rolling six-month NPS across our professional development portfolio sits at about 38,40, and our 12-month goal is to push that above 55. A recent quick-win we rolled out was a one-click NPS prompt embedded directly at the end of each module rather than in a separate email. That small UI tweak boosted response rates by 20% and drove a 4,5 point lift in NPS for that cohort within four weeks. We tracked impact in our LMS survey module and visualized trends in Tableau, then drilled into verbatim comments for qualitative insight. Given your success at W***e, I’d love to hear how you’d tailor similar experiments here. Let me know if you’d like to dig into any of these details before our Thursday call at 10:00 CET. Best, J***e

Hi K***n, Great questions,here’s a bit more on our approach: 1. Mid-Module Triggers & Messaging Tests • We trialed a subtle mid-module pop-up (“Quick rating: ★★★★?”) versus the end-of-module one-click flow. The mid-module prompt nudged earlier feedback but had a 15% lower completion rate, so we standardized on the end-of-module placement. • We also A/B-tested wording (“How was this module?” vs. “Your feedback matters”) and saw a small lift (+3% response) with the more personal language before finalizing our current copy. 2. Automated Detractor Follow-Ups • Yes,we automate a brief follow-up email to anyone scoring ≤6 within 24 hours, inviting them to share more details via a three-question form. • If a respondent indicates a major blocker or requests contact, our Customer Success team reaches out directly for a quick call. These qualitative insights feed back into our sprint planning. I’d love to hear how you might build on these experiments,perhaps we can carve out 5,10 minutes at the start of our Thursday call to brainstorm. Does that sound good? Looking forward to diving in on Thursday at 10:00 CET! Best, J***e HR Recruiter, StrategyBrain (partnering with G***s)

Hi K***n, Great question,here’s how we handle it: 1. Qualitative Feedback Tagging & Scoring • Thematic Tagging: Every detractor comment is tagged by theme (e.g. content clarity, technical issues, pacing, support) via a mix of rule-based text analysis and CS analyst review. • Severity Scoring: We apply a 1,5 severity scale based on sentiment cues and potential impact,ratings of 4,5 automatically flag a “major blocker.” • Prioritization: Theme counts and severity scores feed into our backlog management system, so high-frequency, high-severity items bubble up to the top of the sprint queue. 2. SLA for CS Outreach • Major Blockers (severity 4,5): CS acknowledges the ticket within 4 business hours and reaches out (call or email) within 24 hours to gather deeper insights. • Medium/Low Flags (severity 1,3): Acknowledged within 24 hours, with follow-up scheduled within 48,72 hours if further details are needed. I’d be happy to walk through a recent case or brainstorm tweaks in our call on Thursday. Let me know if you’d like to set aside 5,10 minutes at the top to dive in. Looking forward to it! Best, J***e

Hi K***n, Absolutely. Here’s a recent severity-4 example: • Initial Tag (Day 0): A learner reported that their end-of-module quiz wouldn’t submit in Safari. Our support team filed Jira ticket GLS-2147 that morning, tagging it “Blocker/S4” due to its impact on completion rates (~5% of active users). • Triage & Prioritization (Day 0,1): At our daily triage, the Product Owner flagged GLS-2147 for immediate attention. We held a quick 30-minute sync with the engineering lead and the SME from our Instructional Design team to scope the issue and confirm severity. • Root-Cause & Patch (Day 1): Within four hours, engineers identified a JavaScript edge case in our quiz widget. By day’s end we had a staging build. The SME reviewed flow integrity and test content in staging to ensure no collateral issues. • Sprint Planning & Development (Day 2): In our next sprint planning session (Sprint 12), we bumped GLS-2147 to top priority. The developers allocated the first story point slot to it. • QA & Release (Day 5,7): QA completed regression tests by day 5. On day 7 we pushed the hotfix to production. Our SME then verified end-to-end functionality with a small user cohort. • Communication & Close-Out (Day 8): We notified affected learners via an in-platform banner and email. We monitored LMS reports to confirm quiz submission rates returned to baseline, then closed the ticket. Total turnaround: 8 days from tag to full rollout. This rapid cadence,daily triage, SME partnership and sprint-first prioritization,ensures we tackle major blockers swiftly. Looking forward to covering any follow-ups on Thursday at 10:00 CET! Best, J***e