Hi D***r, I’m J***e, an HR recruiter at StrategyBrain. I came across your profile and was impressed by your work as Vice President , Client Product Solutions at T***r EMEA, especially your track record of delivering digital ticketing tools and leading cross-functional teams across the region. I’m partnering with E***a L***h on their Head of Product & Client Solutions, EMEA opening. In this role you’d shape the regional product roadmap, strengthen strategic partnerships, and build a high-impact team to drive fan-engagement solutions. If this sounds like a fit for your next move, I’d love to share more details and hear about your career aspirations. Would you be open to a quick call? Looking forward to your thoughts, J***e

Hi D***r, Great to hear you’d like to dive deeper. I’m available for a 30-minute call: • Tuesday 14:00,16:00 CET • Wednesday 10:00,12:00 CET • Thursday 15:00,17:00 CET Let me know which slot works best for you (or feel free to share your availability) and I’ll send over a calendar invite. Looking forward to discussing the scope, team setup and how this role could align with your goals. Best, J***e

Hi D***r , thanks for confirming Tuesday at 14:00 CET. Before our call, I wanted to share a bit more about E***a L***h and the Head of Product & Client Solutions, EMEA position so we can make the most of our discussion. 1. Company & Culture • A fast-growing European LiveTech scale-up (300+ employees) on a mission to transform live events with digital ticketing and fan-engagement platforms. • Entrepreneurial, cross-border environment that values rapid iteration, data-driven decisions and client-centric innovation. 2. Role Scope & Impact • You’ll own the EMEA product roadmap: consolidating fragmented market plans, aligning with global Product and Market teams, and prioritizing features that drive both efficiency and revenue. • Build and lead a cross-functional team of product managers, solution engineers and client success specialists across key markets,turning competing priorities into a unified, scalable strategy. • Deepen relationships with promoters, venues and partners to accelerate adoption of our digital solutions and deliver measurable impact on ticketing performance and fan experience. • Analyze market trends, customer feedback and performance metrics to continuously refine offerings and optimize go-to-market playbooks. 3. Growth & Resources • Significant P&L visibility and direct influence on regional growth targets. • Access to strong engineering, data-science and marketing resources to help you move from firefighting to true innovation. • Competitive compensation, bonus structure and early equity options in a scaling organization. I hope this gives you a clear picture of how the role tackles the roadmap challenges you mentioned and the kind of impact you could make. Let me know if anything needs further detail ahead of our call, or any specific areas you’d like to cover on Tuesday. Looking forward to our conversation! J***e

Hi D***r, Ahead of our call, here’s an overview of the current team setup and what early success would look like: 1. Team Size & Structure - Total team of 10,12 across EMEA, comprising: • 4 Product Managers (covering UK/Ireland, DACH, Nordics, Southern Europe) • 3 Solution Engineers embedded in key markets • 2 Client Success Specialists focused on onboarding and adoption • 1 Market Insights Analyst supporting go-to-market strategies - The team operates in a matrix model, partnering closely with local Sales and Marketing leads in each region. We’re actively recruiting for two additional Solution Engineers to support France and Benelux. 2. Reporting Line - You would report directly into the Chief Product Officer (global), who sits on the Executive Leadership Team. You’ll also have a dotted-line partnership with the Head of EMEA Markets to ensure tight alignment on regional priorities. 3. Success in the First Six Months • Establish a unified EMEA product roadmap by consolidating existing market plans and setting clear quarterly priorities. • Launch at least two high-impact features or pilots with top promoters/venues, demonstrating a tangible uplift in adoption or ticketing revenue. • Build out your direct team further (e.g., hire the planned Solution Engineers) and define clear roles, KPIs and a recurring planning cadence. • Implement a governance framework,regular business reviews, feedback loops with senior stakeholders and a dashboard of key metrics (usage, NPS, incremental revenue). • Forge executive-level relationships with at least three marquee partners to secure commitments for new platform rollouts. Looking forward to digging into these points,and any others,on Tuesday at 14:00 CET. Let me know if you need anything else beforehand! Best, J***e

Hi D***r, Great questions,here’s a quick overview: 1. Governance & KPI Tracking - We run a quarterly roadmap consolidation in our central collaboration platform, where each regional PM feeds in priorities. - A monthly “Product Council” (CPO, EMEA Markets Lead, Sales Leads) reviews progress vs. KPIs,NPS, adoption rates and revenue uplift,and our Market Insights Analyst maintains a live dashboard for usage and feedback. - Outcomes feed into a concise Exec Business Review each month, so you always have full visibility. 2. Solution Engineer Hires - Budget: Both roles are covered within the current EMEA P&L, with compensation benchmarked to local market rates and standard relocation/onboarding support. - Timeline: Recruitment kicked off in Q2; we’re targeting both hires onboard by end of Q3. - Sign-off: Job specs and offer packages are approved by Finance and the CPO; final offers also need CPO and VP of People sign-off. 3. Pilot Go/No-Go Authority - We use a two-tier model: regional leads run the initial technical and market feasibility, then present to the global CPO for the final go/no-go. This balances local agility with global alignment. Looking forward to digging into these processes on Tuesday,let me know if you’d like any pre-reads or specific examples ahead of our call. Best, J***e

Hi D***r, Happy to give you a closer look. Below is a high-level summary you can review now,let me know if you’d like the full decks or a quick screen share before Tuesday’s call: 1. Sample Exec Business Review Deck (redacted outline) • Executive Summary: regional P&L vs. plan, topline wins/challenges • Key Metrics by Market: adoption %, NPS trend, revenue uplift • Feature Performance: usage heat map, support-ticket drivers • Action Items & Risks: next-quarter priorities, resource asks 2. Live KPI Dashboard Snapshot • Adoption Rate: weekly scans vs. target (by region) • NPS: rolling 3-month average and verbatim feedback themes • Revenue Uplift: incremental ticketing revenue vs. baseline • Engagement Metrics: feature-specific usage and drop-off points 3. Solution Engineer Roles , Core Skills & JD Highlights • 3,5 years in digital ticketing or event-tech pre-sales • Strong API/SDK integration know-how and demo experience • Fluent English + French (for Benelux/FR hire); local market savvy • Excellent stakeholder management, workshop facilitation, troubleshooting • JD Focus: scoping custom solutions, leading on-site/in-platform trainings, post-launch support, feedback collection 4. Recent Pilot Decision (Two-Tier Go/No-Go in Action) • Pilot: mobile ticketing upgrade at a mid-size Nordic festival • Tier 1 (Regional Feasibility): Market Lead ran integration tests, audience sizing, preliminary uplift modeling (15% scan-rate boost) • Tier 2 (Global Approval): Presented results and risk assessment at Product Council; CPO signed off for full EMEA roll-out If you’d like the actual deck file or a live dashboard link under NDA, just let me know and I’ll forward them. Happy to walk you through any of this on our call Tuesday at 14:00 CET. Looking forward to it! J***e

Hi D***r, Happy to share. I’ll send over our standard NDA for your review,once it’s countersigned, I’ll forward the full Exec Business Review deck (including the detailed Action Items & Risks slide). Our live KPI dashboard is powered by Tableau with custom data integrations for real-time metrics. I’d be glad to run you through the NPS verbatim themes via a quick 15-minute screenshare before our Tuesday call. Would Monday afternoon or early Tuesday morning suit you best? Let me know, and I’ll send the NDA and schedule the screenshare. Thanks, J***e

Hi D***r, Great,Monday 3,4 pm CET is locked in. I’ve just sent over the NDA and a calendar invite with a video link for our 15-minute screenshare ahead of the main call. Here are quick answers to your questions: 1. Tableau Segmentation • Fully supports cross-market and promoter-level slicing via dynamic filters (region, promoter, event/venue, ticket type). • You can drill down or roll up data across any combination of dimensions. 2. Data Refresh Cadence • Near real-time updates: our pipeline pushes new data into Tableau every 15 minutes from the central warehouse. 3. NPS Verbatim Outliers • On the negative side, the top themes we track are scanner reliability hiccups at high-traffic gates and occasional confusion over seat assignments in the mobile wallet. • On the positive side, we see standout praise for personalized event reminders and the ease of digital add-ons (VIP upgrades, parking). We’ll pull up the dashboard and walk through these outlier themes in our screenshare on Monday. Looking forward to it! Best, J***e

Hi D***r, Great questions,here’s a quick overview ahead of our screenshare: 1. Dynamic Filters & Permission Hierarchies • We leverage Tableau’s row-level security tied to AD groups for markets and promoters. Each user is scoped to their region/promoter via a permissions table in our data model. • On top of that, we expose dynamic filter parameters so you can pivot instantly across any combination of dimensions (region, promoter, venue, ticket type). 2. VIP Cohorts • Yes,you can tag and track custom VIP cohorts by adding a “VIP_Flag” field in our source schema. Those flags feed into Tableau as sets, so you can save, compare and drill into VIP behavior alongside standard audiences. 3. NPS Outlier Extraction • We run an automated NLP sentiment-analysis pipeline that flags extreme positive/negative verbatims in near real time. Our Market Insights team then does a weekly manual review to ensure context and accuracy before pushing updates to the dashboard. We’ll dive into the exact setup and demo both the filter hierarchies and outlier workflow live on Monday at 3 pm CET. Let me know if there’s anything else you’d like me to prepare! Looking forward to it, J***e